State Farm® Insurance Agent Kimberly Hitchman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
tonya moye
October 9, 2024
5
out of
5
rating by tonya moye
"I tired to get assistance with my claim from State Farm on 10/09/24 dealing with a towing issue and Ms Teresa stepped right in and handled my problem. Thank you so very much nothing but but good vibes from this agency!"
We responded:
"Hi Ms. Tonya Moye, thank you so much for the kind words. This made our day. We all love what we do. So grateful and thankful to have Teresa and Andrea. We are a team. We believe in quality customer service and we are so glad that you felt that from us. Happy New Year and do not hesitate to contact us with whatever you need. Thank you for trusting us with your insurance. Much appreciated. Kimberly, Teresa and Andrea."
Chae “Chae”
September 24, 2024
5
out of
5
rating by Chae “Chae”
"Awesome Agent and team!! They are always available and helpful with all of my insurance needs!!!"
We responded:
"Thank you so much for your review and your kind words. We appreciate you. We are here for you when you need us. Kimberly, Andrea, Teresa, Joanne, and Chris."
Ethel Barritt
September 20, 2024
5
out of
5
rating by Ethel Barritt
"My husband and I are longtime customers of State Farm. After my husband’s recent car accident I found myself emotionally overwhelmed with the insurance process. Andrea Grayson and Kimberly Hitchman helped us every step of the way and they were both so kind and knowledgeable and I think it’s unusual to find agents who take such a personal interest in their customers and their needs. Thank you for being there for us."
We responded:
"Ms. Barritt, Thank you, Thank you for the kind words. We so appreciate you and Mr. Barritt. Thank you for trusting us with your insurance needs. We are here for you. Kimberly, Teresa, Andrea, Joanne and Chris."
Francesca Tillett
September 18, 2024
5
out of
5
rating by Francesca Tillett
"Teresa from Kimberly Hitchman’s office made the last steps of setting up my policy (at a great rate) quick and easy! And she was very kind. I’m happy to have them as my agents!"
We responded:
"Hi Francesca, Thank you so much for your kind words. So glad Teresa was able to help you. Teresa is awesome. We are your team and we are here to help. Thank you for trusting us with your insurance needs. Kimberly, Andrea, Teresa, Joanne and Christopher. "
Anita Gnon
September 17, 2024
5
out of
5
rating by Anita Gnon
"I had the pleasure of being helped by Mrs.Teresa! I would like to start by saying thank you so much for all the help that I received! This office is nothing but professional and dedicated to the customers. Mrs. Teresa was very patient and explained everything to me and made sure I understood what I was signing up for. Thank you so much for being an amazing team"
We responded:
"Anita, thank you, thank you so much for the kind words about Teresa and my office. We appreciate so much. I agree with you, Teresa is a gem. We appreciate you and all of our policyholders and we thank you for trusting us with your insurance needs. You make us better. We will continue to strive to be our best. Thanks again for the kinds words. We so appreciated. We are your team. Kimberly, Teresa, Andrea, Chris and Joanne. "
Ashton Blackshear
August 20, 2024
5
out of
5
rating by Ashton Blackshear
"Teresa helped me fix an issue on my policy that has evaded several others. She also helped me with a name change and removing my renters policy in a single phone call. She was patient and had a wonderful personality. I personally felt like a bother at first but she calmed my nerves and made me feel like an appreciated client. I’ve had my State Farm policy for close to 20 years with different agents that retired last fall (Michael Weeks). I’d been anxious over the switch, since I’d not met my new agent in person. After struggling to get an issue fixed on my policy, I’d been seriously considering switching agents until speaking with Teresa today. Thank you Teresa! I hope to meet you and Kim in person soon!"
We responded:
"Ashton, Thank you so much for the kind words regarding Teresa. Yes, she is a gem. I look forward to meeting you in person. Thanks again for trusting our agency. We are here for you and again thank you. We pride ourselves on customer service. Kimberly, Teresa and Andrea."
Shanna Blanc
August 13, 2024
5
out of
5
rating by Shanna Blanc
"Teresa & Andrea are a dynamic duo and 2 of the best reps I’ve ever worked with! They helped save me a lot of money from switching my auto, life and renters insurance to them! And were so personable and pleasant to work with! Thanks for everything ladies! 10 star experience🙌🏽🙌🏽"
We responded:
"Hi Shanna, Thank you so much for sharing your experience. I agree Teresa and Andrea are dynamic. We are glad that we were able to help. We appreciate you and know that we are here for you. Thank you for trusting the team with your insurance needs. Kimberly, Teresa and Andrea."
Evelyn Mack
August 6, 2024
5
out of
5
rating by Evelyn Mack
"Customer service is great along with being knowledgeable about all areas of insurance industry!"
We responded:
"Thank you, Evelyn! We appreciate you and thank you for trusting us. Kimberly, Teresa, and Andrea"
Shameka Warren
July 16, 2024
5
out of
5
rating by Shameka Warren
"Listen these ladies are the Optimus Prime when it comes to customer service. Keep up the great work!!!!!"
We responded:
"Thank you so much Shameka. We appreciate your kind words. My apologies for the delay in responding. You know how to reach us when you need us.- Kimberly, Andrea and Teresa."
sidonie spencer
May 21, 2024
5
out of
5
rating by sidonie spencer
"Thank you for your awesome help today. Theresa went above and beyond in assisting me."
We responded:
"Hi Sidonie, Thank you for the kind words. So glad we were able to help you. I agree, Teresa is awesome. Thank you for trusting us with your insurance needs. Kimberly, Teresa and Andrea. We are here for you!"
Kami Waves
May 20, 2024
5
out of
5
rating by Kami Waves
"Amazing . Absolutely amazing. 10 out of 10 must recommend."
We responded:
"HI Kami, Thak you so much for your review. We appreciate you and thank you for allowing us to be your insurance agency. We appreciate you! Kimberly, Teresa and Andrea."
jennifer tower
May 8, 2024
5
out of
5
rating by jennifer tower
"Kimberly was very helpful and got me an auto quote very fast ! Exceptional service , thanks so much for all your help !"
We responded:
"High Jennifer, thank you so much for the kind words. We pride ourselves on customer service. We are hee for you. Thank you for trusting us with your insurance needs."
denise brown
May 1, 2024
5
out of
5
rating by denise brown
"She will do her best to get you the best price. She is very polite."
Christopher Oreo
April 18, 2024
5
out of
5
rating by Christopher Oreo
"Hey they are really own your side I’m glad to be team State Farm ! Thanks Grayson"
We responded:
"Thank you Christopher, we appreciate you. Thank you for the kind words about Andrea Grayson. She is awesome. Let us know if you need anything. We are here for you. Kimberly, Andrea and Teresa. "
Sunil Wijeratne
April 17, 2024
5
out of
5
rating by Sunil Wijeratne
"She's very professionally helping the customer and knowledge good personality"
We responded:
"Thank you Sunil. The kind words are appreciate. We are here for you. The Hitchman Agency, Kimberly, Andrea and Teresa. We look forward to speaking with you again soon. Don't hesitate to contact us. We are here. "
Donald Chisman
March 5, 2024
5
out of
5
rating by Donald Chisman
"AWESOME!!!"
We responded:
"Thanks Donald. You are always so patient with us. You know how to reach us. In your famous words . "Later". You got it, I remembered. Everytime I say later, it reminds me of you. Tell the family hello."
Kim-Chris Davis
March 4, 2024
5
out of
5
rating by Kim-Chris Davis
"Informational with a great personality."
We responded:
"Hi Kim, Thank you and my apologies for just responding. We appreciate you. Don't forget to stop by on the 28th for our Customer appreciation, Open House and 15 year Anniversary."
Kim-Chris Davis
March 4, 2024
5
out of
5
rating by Kim-Chris Davis
"Very helpful, sweet, friendly, acknowledgeable and hospitable..you'll be in great company😊😊"
We responded:
"Thanks again Kim. We appreciate you. See you all on the 28th for the Customer Appreciation, Open House."
Brandon Buchanan
March 1, 2024
5
out of
5
rating by Brandon Buchanan
"Friendly staff!! I couldn’t have asked for a better experience!"
We responded:
"Hi Brandon, thank you for trusting us with your insurance needs. We appreciate you! Don't forget we are having a customer appreciation and celebrating 15 years in business on March 28th. See you then. Kimberly, Andrea and Teresa"
Amber Brown
February 29, 2024
5
out of
5
rating by Amber Brown
"Great agency, great customer service, Kimberly, Andrea, & Teresa are phenomenal to work with and always there when I need them! Highly recommend them to anyone who needs a reliable insurance agent!"
We responded:
"Thank you, Amber, we appreciate your kind words. Looking forward to seeing you at the customer appreciation and 15 year anniversary on March 28th. We appreciate you. Kimberly, Andrea and Teresa"
Sharon Hill-Staton
February 29, 2024
5
out of
5
rating by Sharon Hill-Staton
"Kimberly, Teresa, Andrea and the rest of the crew. The rates are great, plus you get top notch service with a smile. They're always willing to assist no matter what the situation is. I can go on and on, but decided to keep it short."
We responded:
"Sharon, thank you. It was so good to see you in the office the other day. Always enjoy talking with you. We appreciate your kind words and that you trust us to continue to assist you with your insurance needs. Hope to see you on March 28th at our customer appreciation and 15 year anniversary. "
Austin Westmoreland
February 20, 2024
5
out of
5
rating by Austin Westmoreland
"Kimberly has the best and lowest cost auto insurance rates of anyone I have called in the city of Virginia Beach! Plus they look out for your best interest!"
We responded:
"Hi Austin, thank you so much for the kind words. We pride ourselves on providing the best customer service possible. Thank you for trusting us with your insurance needs. Kimberly, Andrea, and Teresa."
Freddy Fernandes
February 6, 2024
5
out of
5
rating by Freddy Fernandes
"You have got to visit State Farm’s Kimberly Hitchman’s office in Virginia Beach before you decide on any and all types of insurance !! Andrea, who I worked with was truly amazing and spent so much of time explaining all the ins and outs of auto, home and life insurance ! I was with Nationwide for about 20 years and am glad I finally checked better deals and got excellent service from Andrea and the team !!!! Thanks again and keep up the great work !!!"
We responded:
"HI Freddy, Thank you so much for the kind words. We all love what we do. So happy that we could meet your insurance needs. If you need us, like a good neighbor we are here. Thanks again. Much appreciated. We appreciate and thank you for choosing us. Kimberly, Andrea and Teresa."
Fabian Crawford
January 24, 2024
5
out of
5
rating by Fabian Crawford
"Kimberly and her staff member Andrea was very informative and easy to work with. They provide the best friendly customer service I have ever experienced in insurance company in some time"
We responded:
"Fabian, thank you, thank you for the kind words. We appreciate you. Thank you for putting your trust in our agency. We strive to be our best. We will see you the next time you stop by. Kimberly, Andrea and Teresa."
Vickie Jones
January 17, 2024
5
out of
5
rating by Vickie Jones
"If you are looking for a great insurance company then call this one. Great customer service, very knowledgeable and streamlined service. I highly recommend this company, they do a great job."
We responded:
"HI Vickie, my apologies for not responding earlier. Thank you for your kind words. We strive to be our best. Thank you for trusting us with your insurance needs. Kimberly, Andrea and Teresa"