State Farm® Insurance Agent Kimberly Hitchman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Ford
February 4, 2026
5
out of
5
rating by Jennifer Ford
"Antonio and Kimberly were very kind and helpful in updating my policy and helping me process my claim. Wonderful customer service and friendly people!"
We responded:
"Hi Jennifer, Thank you for your kind words. We do appreciate you and thank you for trusting us with your insurance needs. The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Christina Russell
January 23, 2026
5
out of
5
rating by Christina Russell
"I don’t give out 5’s all willy nilly because I have high expectations but they go above and beyond over there at that office. I hate having to figure out who to call and what status are. I call Andrea and tell her what I need and BOOM! It’s done!"
We responded:
"Hi Christina, Thank you for the 5 stars. We appreciate you taking the time to complete a review for our office. I will share your feedback with Andrea and the rest of the team. I agree, Andrea gets it done. We are here for you. Do not hesitate to reach out when and if you need us. Feel free to stop by the office anytime. Be Safe and Thanks again. The Hitchman Agency-Kimberly, Andrea, Joanne, Teresa and Antonio."
Tara Mckeever
January 7, 2026
5
out of
5
rating by Tara Mckeever
"So helpful with my elderly father on his questions and needs- always looking to make things affordable and easy to understand highly recommend !"
We responded:
"Hi Tara, thank you for your kind words. We appreciate you trusting our agency. We are here for you. Be Safe and Happy New Year.- Kimberly, Andrea, Teresa, Joanne and Antonio- The Hitchman Agency."
Shanna Blanc
December 26, 2025
5
out of
5
rating by Shanna Blanc
"Grateful for switching to this agency. My auto insurance premium rates went down again, almost $300 from last year. Thanks for all you do ladies & cheers to 2026 🎉"
We responded:
"Hi Shanna, Thank you so much for sharing your experience. I agree Teresa and Andrea are dynamic. We are glad that we were able to help. We appreciate you and know that we are here for you. Thank you for trusting the team with your insurance needs. Kimberly, Teresa and Andrea."
Kathleen
December 23, 2025
5
out of
5
rating by Kathleen
"The service was amazing. The people were even more amazing so friendly so nice so kind. I am sure I will be back. I go back-and-forth. I would definitely recommend this agency hands-down. Thank you so much for great service. Hope to see you soon in the near future It’s the near future and I am back. Nothing has changed with the service excellent friendly, kind and informative. I got Home Insurance the Lowest price quoted from all others. In addition, I got the lowest price in car insurance as well. I had trouble with applying my drive safe and save package and Andrea the expert help me tremendously. Whether I was on the phone or came in person, customer service was outstanding. This is a family orientated group of people who are dynamite. Kimberly Hitchman is amazing As well as her team thank you for amazing service. I’m happy to be back home."
We responded:
"HI Kathleen, Thank you, Thank you, Thank you. We appreciate you. Feel free to visit our office anytime. We will be happy to see you. Hitchman Agency-Kimberly, Andrea, Teresa, Joanne and Antonio."
Michelle
December 5, 2025
5
out of
5
rating by Michelle
"Thank You 😊 Andrea for the breakdown and the detailed explanation of my Renters and car insurance policy and the benefits of having them both. Your readiness, care ,concern and action in updating my policies and adding additional members as well as explaining the why’s and how’s and what’s made me feel at ease. Thank again"
We responded:
"Michelle, Thank you for your review. My apologies for just responding to your review. I will share your feedback with Andrea. We appreciate you taking the time to share and we appreciate that you allow us to be your Agency. We are thankful and grateful. We wish you a joyous Holiday season.- Kimberly, Andrea, Antonio, Teresa and Joanne- The Hitchman Agency."
Erik Whiting
November 26, 2025
5
out of
5
rating by Erik Whiting
"I had a great experience with Antonio Rorio and Andrea Grayson at State Farm! They were incredibly helpful and informative, taking the time to explain everything clearly and answer all my questions. They both made the whole process smooth and stress-free — truly excellent customer service! Highly recommend working with them if you get the chance."
We responded:
"Erik, My apologies for just responding to your review. We are happy that you felt that the process was stress free. We strive to be our best. I will share your review with Antonio and Andrea. Again, we appreciate you and grateful to be your agency. Be safe and we wish you a very Happy Holiday. "
Jewel Cherry
November 22, 2025
5
out of
5
rating by Jewel Cherry
"Whenever I call for assistance or with questions everyone is always patient and extremely informative. I never leave the call feeling like an inconvenience. I truly appreciate such a great team!"
We responded:
"HI Jewel, My apologies for just responding to your review. Thank you for sharing how you feel about your interaction with us. We appreciate you. We are grateful that you allow us to be your agency. We do not take that likely. Wishing you and your family a wonderful and safe holiday season."
Natali Specht
November 19, 2025
5
out of
5
rating by Natali Specht
"We love Teresa and Kimberly. They are always there for us and get back to us so quickly. We love that they keep us updated on things and follow up when life is crazy. Thank you Teresa for always being just a message or call away."
We responded:
"Hi Natali, Thank you for your kind review. We appreciate you. We are here for you. I will share your review with Teresa. The Hitchman Agency-Kimberly, Andrea, Antonio, Teresa, and Joanne."
Andrea Carrington
November 11, 2025
5
out of
5
rating by Andrea Carrington
"Very good customer service, kind, courteous, punctual, considerate and helpful to their clients."
We responded:
"Hi Andrea, Thank you so much for your kind words and taking the time to complete a review. Much appreciated. Don't hesitate to reach out if you need us. Thanks again and we appreciate you. The Hitchman Agency- Kimberly, Andrea, Teresa, Antonio and Joanne."
Steven Hammock
November 3, 2025
5
out of
5
rating by Steven Hammock
"Awesome very helpful and friendly and professional"
We responded:
"Hi Steven, Thank you for giving our Agency a review. We appreciate you and your time. Feel free to contact us anytime., We are here for you. The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
The Wandering Heathen
October 28, 2025
5
out of
5
rating by The Wandering Heathen
"Antonio was very helpful and explained everything I needed to know. Thank you so much for a positive experience."
We responded:
"Thank you so much for taking the time to tell us about your experience with our agency, specifically Antonio. We appreciate you and we look forward to always providing a positive experience. The Hitchman Agency- Kimberly Andrea, Teresa, Joanne and Antonio."
Mike Doane
October 27, 2025
5
out of
5
rating by Mike Doane
"Coming from a company where you're just a number, to being able to have a local agent that you can call at any time, and a policy that has better coverage for a substantially lower price, this is fantastic."
We responded:
"Mike, My apologies for the late response. You can call us anytime. If we are on the phone, leave a message and we will return your call. Thank you for taking the time to give us a review. We appreciate you. Have an awesome Monday and an even greater week. The Hitchman Agency- Kimberly, Andrea, Teresa, Antonio and Joanne."
LaVerne Grant
October 24, 2025
5
out of
5
rating by LaVerne Grant
"Kimberly was very knowledgeable, courteous and friendly. She made the process of buying home and auto insurance easy. I had put off changing insurance companies for months. I dreaded it, but I was so overcharged I could not wait anymore. Kimberly was so lively and I felt so relaxed when the call ended."
We responded:
"LaVerne, thank you for the kind words. We appreciate you trusting us. We don't take that lightly. We are here for you. Thank you for taking time to give us a review. Much appreciated. The Hitchman Agency- Kimberly, Andrea, Teresa, Antonio and Joanne."
Fonda Woodard
October 8, 2025
5
out of
5
rating by Fonda Woodard
"Kimberly Hitchman provides impeccable customer service. She and her team are personable and make us feel like them family we are! STATE FARM KIMBERLY HITCHMAN AND TEAM CARES!"
We responded:
"Hi Fonda, Thank you so much for your review. So much appreciated. We appreciate you taking time from your day to say kind words about our agency. I also owe you a phone call. Will call you in a few moments. Thanks again- Kimberly, Andrea, Teresa, Antonio and Joanne - The Hitchman Agency"
Francis Graninger
October 8, 2025
5
out of
5
rating by Francis Graninger
"Teresa is always friendly and communicative. Thanks Kimberly and team!"
We responded:
"Thank you so much for your kind words. Teresa said thank you and she's glad she could help. We appreciate you trusting us with your insurance. Thanks again. Be safe.- Kimberly"
Wm. E Decker
October 8, 2025
5
out of
5
rating by Wm. E Decker
"Always have such an amazing experience with Kimberly and her team. Thank you for all you do!"
We responded:
"Hi Mr. Decker, Thank you so much for your review. We appreciate you. Don't hesitate to reach out if you have any questions. We are here for you. Have a wonderful week. My apologies for the late response. Kimberly, Andrea, Teresa, Joanne and Antonio."
Thelifeof. Christian
October 3, 2025
5
out of
5
rating by Thelifeof. Christian
"I had a great experience working with Antonio at State Farm. He took the time to really understand my needs and made the whole process easy and stress-free. He was patient, knowledgeable, and explained everything clearly so I knew I was making the right choices. I really appreciate the way he went above and beyond to make sure I got exactly what I was looking for. Highly recommend Antonio if you’re looking for someone who genuinely cares about helping you!"
We responded:
"Hi Christian, Thank you so much for your kind words regarding your experience with Antonio. We appreciate you taking your time to give our agency a review. Don't hesitate to reach out when you need us. We are here and we are appreciative that you chose our agency. I will share your review with Antonio- The Hitchman Agency- Kimberly, Andrea, Teresa, Antonio and Joanne."
Cocoa Bowers
September 24, 2025
5
out of
5
rating by Cocoa Bowers
"I have only had the best service with Kimberly and her team. Always prompt with answers in and there when needed. Thank you for your kind and expert services."
We responded:
"Cocoa, Thank you so much for your kind review. I will share your review with the team. We appreciate you and know that we are here for you. Have a wonderful day. Thanks again and you are appreciated. Kimberly, Andrea, Teresa, Joanne and Antonio- The Hitchman Agency"
valerie simpson
September 17, 2025
5
out of
5
rating by valerie simpson
"I spoke to Teresa this morning about adding a coverage to my policy and she so graciously informed me that I already had the coverage. She was so professional and pleasant to speak with. I love Kimberly Hitchman's staff."
We responded:
"Hi Valerie, Thank you for your review. I'm so glad Teresa was able to assist you. We are here for you. Let us know if you need anything. Thanks again for your kind words. We are appreciative. Kimberly, Teresa, Andrea, Joanne and Antonio- The Hitchman Team."
Terry Strouss
September 16, 2025
5
out of
5
rating by Terry Strouss
"Dealing with this office as part of my mom’s account. I had to pay her bills and things like that, make changes to coverage and then settle her estate after she was gone. Kimberly and her staff have always been helpful and kind, helping me at every turn making sure everything was taken care of and explaining things as we went along. They’ve been so professional and easy to work with and that is greatly appreciated."
We responded:
"Hi Terry, Thank you for your kind words. We appreciate you. We are here when you need us. Thanks again for the kind words and I will be sure to share your review with the team. Kimberly, Teresa, Andrea, Joanne and Antonio."
Tracy Boone
September 8, 2025
5
out of
5
rating by Tracy Boone
"I absolutely love every thing about the experience I receive when doing business with this company. They are very proficient and I love how they give friendly payment reminders.. easy to access and communicate with… I’d refer to to any one"
We responded:
"Hi Tracy, Forgive me for just responding to your review. Thank you for taking time to give us a review. We are appreciative. Don't hesitate to reach out when you need us. We are here for you. Have a wonderful weekend. Kimberly, Andrea, Teresa, Joanne and Antonio."
S Riojas
August 21, 2025
5
out of
5
rating by S Riojas
"I just want to say how hard the employees at this Insurance agency work for the company I work for, they are dedicated, diligent and kind. It has been an absolute pleasure working with Teresa, Kimberly and Andrea. You ladies are amazing. Keep up the great work and thank you for all the hard work you do for us. -Teresa @Astro"
We responded:
"Hi Teresa, Thank you so much. We truly appreciate you all and your patience with us. We know you all have choices, but you all continue to choose us for your insurance needs. We are grateful and appreciative. Thanks again for the review. We know you are busy, but you still took the time to give us a review. Much appreciated. Kimberly, Teresa, Andrea, Joanne and Antonio- The Hitchman Team."
Tom Ackerman
August 21, 2025
5
out of
5
rating by Tom Ackerman
"Representative was very curtious and helpful. She provided the phone needed to repair our car windshield. Also provided our policy information since I didn't have access to it. Many thanks for the quick assistance."
We responded:
"Hi Tom, thank you for your review. I'm happy that the team was able to assist you when you needed us. Thank you for your kind words and taking time out of your day to write a review for the Hitchman Agency. Kimberly, Teresa, Andrea, Joanne and Antonio- The Hitchman Agency."
Asad Yusuf
August 20, 2025
5
out of
5
rating by Asad Yusuf
"Teressa is the best.every time I call I’ve been helped and I see the care being put into the work sincerely for the customer to be happy! "Kimberly Hitchman's State Farm office is the absolute best office in the state of Virginia! Everyone who works for her is there to help you with any of your insurance needs. And they do it with a smile! Very knowledgeable group and very professional! Call Kimberly's office and let them help you!""
We responded:
"Asad, thank you, thank you for your warm review. I have shared it with Teresa. I'm so glad that you see that we truly care about what we do for you and all policyholders. We are so appreciative. You have many options, but yet you stay with us. We are grateful. Thanks again for the kind words and you know how to reach us if you need us. Kimberly, Teresa, Andrea, Joanne and Antonio- The Hitchman Agency."