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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teresa Hankins

Teresa Hankins

April 2, 2026

5  out of  5
rating by Teresa Hankins
"I received the best customer service from Teresa. She was very upbeat and helpful, I felt like I was talking with a friend or a family member from start to finish. Teresa was able to put together a great auto and homeowners plan for my husband and I by listening and asking detailed questions. Great Job!"
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Maya McKinsey

April 2, 2026

5  out of  5
rating by Maya McKinsey
"I have been with Kimberly Hitchman for many years now and I have always felt supported. This location makes changes seamless and less stressful. I am able to speak with someone in a timely manner and have all my questions answered. They always take the time to explain thoroughly and provide quick updates on upcoming changes to my policy. 10/10 recommend!!"
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Treasurerek Clark

March 27, 2026

5  out of  5
rating by Treasurerek Clark
"Antonio was both VERY Professional and Understanding . He was persistent and VERY knowledgeable on his profession. Excited to continue doing business in the future . Ms. Hitchman’s office has an inviting atmosphere!"
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Vuctor Fucktor

March 24, 2026

5  out of  5
rating by Vuctor Fucktor
"Im not part of this agency but I received a call from Ms. Andrea and she helped me understand more about the account that I had made, helped me reach out to my agent and understand how insurance works, the conversation we had was very delightful and full of knowledge and I truly appreciated it."
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Ashley Askew

March 24, 2026

5  out of  5
rating by Ashley Askew
"Had a good experience at State Farm Insurance today very kind and also being helpful ... Ms.Thersa was great thank you"
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Patricia Cieslik

March 19, 2026

5  out of  5
rating by Patricia Cieslik
"We have been with Kim for a long time! We always get treated right and they listen! Thank you for your help always!"
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Stacey Rodgers

March 18, 2026

5  out of  5
rating by Stacey Rodgers
"Antonio took over an hour on the phone with me to develop an auto and home policy. He asked questions and answered my questions. Very thorough!"
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David Miller

March 17, 2026

5  out of  5
rating by David Miller
"Over 15 years as a client of Kimberly’s and I’ve always had great service"
We responded:
"Hi David, Thank you so much for your kind words. Customer service is a priority for us. We appreciate you trusting my agency. Thanks again, - The Hitchman Agency, - Kimberly, Andrea, Teresa, Joanne and Antonio. "
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Kaleb Wells

March 16, 2026

5  out of  5
rating by Kaleb Wells
"Had talked to Antonio and he helped me lower my full coverage from 350 to 280 very thankful"
We responded:
"Hi Kaleb, Thank you for taking time out of your day to give us a review. I will share your kind words with Antonio. Thanks for trusting our agency. We appreciate you. - The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
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GiGi

March 13, 2026

5  out of  5
rating by GiGi
"I have been a Statefarm policy holder for over 5 years and I can honestly say I’m not going anywhere else. Kimberly and her team are very professional, courteous and friendly and deliver awesome customer service!"
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Makayla Bond

March 11, 2026

5  out of  5
rating by Makayla Bond
"If you're looking for a good agent please choose Kimberly! Their team is so professional and they were extremely patient with me while explaining the policies. Antonio specifically was absolutely amazing at explaining everything and making sure I understood EXACTLY what I was doing!"
We responded:
"HI Makayla, Thank you for your kind words. We appreciate you choosing us. I will share your review with Antonio along with the others on the Hitchman Team. Kimberly, Andrea, Teresa, Antonio and Joanne. We thank you and look forward to working with you. We are here for you. Be Safe. "
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Robert Bell

March 6, 2026

5  out of  5
rating by Robert Bell
"Fastand easy. I appreciate the effort they put in"
We responded:
"Hi, Robert, I apologize for the delay in responding to your review. Thank you for the kind words. We value each of our policyholders and we thank you for trusting our agency. Don't hesitate to reach out if you need us. We are here. The Hitchman Agency, Kimberly, Antonio, Andrea, Teresa and Joanne."
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johnnie brown

March 3, 2026

5  out of  5
rating by johnnie brown
"Very professional and provided thorough review of policy, providing great recommendations."
We responded:
"HI Johnnie, Thank you so much for giving us a review. We appreciate your kind words. We value your business and appreciate that you trust us, our agency. You know, if you need us, we are just a call away. Be Safe and thanks again. - The Hitchman Agency, Kimberly, Andrea, Teresa, Joanne and Antonio."
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Shink B.

February 27, 2026

5  out of  5
rating by Shink B.
"Very professional"
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Bob Shmerta

February 26, 2026

5  out of  5
rating by Bob Shmerta
"Antonio 👍🏼 very helpful."
We responded:
"Hi Bob, Thank you for your review. We are glad that Antonio was very helpful. Thank you for trusting our agency with your insurance needs. -The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
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Don Brauner III

February 19, 2026

5  out of  5
rating by Don Brauner III
"I've been a customer of Kimberly Hitchman for a few years now and my first experience with her has been terrific. I was met with extremely polite, friendly and prompt phone response, speedy assistance with my issue, and the feeling that my issue is resolved to my satisfaction. A+"
We responded:
"HI Don, thank you for your review. We appreciate you kind words and we are here for you. Have a wonderful weekend. -The Hitchman Agency, Kimberly, Andrea, Teresa, Joanne and Antonio."
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Lynn Coen

February 17, 2026

5  out of  5
rating by Lynn Coen
"We have been clients of Kimberly for many years, and always receive great service! She and her employees are friendly and professional, and make you feel like you’re their only customer. We recently had a small change to our policy and as usual, they took care of it right away. I highly recommend Kimberly Hitchman’s agency!"
We responded:
"Hi Lynn, Please forgive me for just responding to your review. Thank you for trusting us for so many years. You know we appreciate you and are grateful that you trust us with your insurance needs. Do not hesitate to reach out to us. Again, thank you for the kind words. We very much appreciate you. - The Hitchman Agency, Kimberly, Andrea, Teresa, Joanne and Antonio. "
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Jennifer Ford

February 4, 2026

5  out of  5
rating by Jennifer Ford
"Antonio and Kimberly were very kind and helpful in updating my policy and helping me process my claim. Wonderful customer service and friendly people!"
We responded:
"Hi Jennifer, Thank you for your kind words. We do appreciate you and thank you for trusting us with your insurance needs. The Hitchman Agency- Kimberly, Andrea, Teresa, Joanne and Antonio."
Profile photo of Christina Russell

Christina Russell

January 23, 2026

5  out of  5
rating by Christina Russell
"I don’t give out 5’s all willy nilly because I have high expectations but they go above and beyond over there at that office. I hate having to figure out who to call and what status are. I call Andrea and tell her what I need and BOOM! It’s done!"
We responded:
"Hi Christina, Thank you for the 5 stars. We appreciate you taking the time to complete a review for our office. I will share your feedback with Andrea and the rest of the team. I agree, Andrea gets it done. We are here for you. Do not hesitate to reach out when and if you need us. Feel free to stop by the office anytime. Be Safe and Thanks again. The Hitchman Agency-Kimberly, Andrea, Joanne, Teresa and Antonio."
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Tara Mckeever

January 7, 2026

5  out of  5
rating by Tara Mckeever
"So helpful with my elderly father on his questions and needs- always looking to make things affordable and easy to understand highly recommend !"
We responded:
"Hi Tara, thank you for your kind words. We appreciate you trusting our agency. We are here for you. Be Safe and Happy New Year.- Kimberly, Andrea, Teresa, Joanne and Antonio- The Hitchman Agency."
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Shanna Blanc

December 26, 2025

5  out of  5
rating by Shanna Blanc
"Grateful for switching to this agency. My auto insurance premium rates went down again, almost $300 from last year. Thanks for all you do ladies & cheers to 2026 🎉"
We responded:
"Hi Shanna, Thank you so much for sharing your experience. I agree Teresa and Andrea are dynamic. We are glad that we were able to help. We appreciate you and know that we are here for you. Thank you for trusting the team with your insurance needs. Kimberly, Teresa and Andrea."
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Kathleen

December 23, 2025

5  out of  5
rating by Kathleen
"The service was amazing. The people were even more amazing so friendly so nice so kind. I am sure I will be back. I go back-and-forth. I would definitely recommend this agency hands-down. Thank you so much for great service. Hope to see you soon in the near future It’s the near future and I am back. Nothing has changed with the service excellent friendly, kind and informative. I got Home Insurance the Lowest price quoted from all others. In addition, I got the lowest price in car insurance as well. I had trouble with applying my drive safe and save package and Andrea the expert help me tremendously. Whether I was on the phone or came in person, customer service was outstanding. This is a family orientated group of people who are dynamite. Kimberly Hitchman is amazing As well as her team thank you for amazing service. I’m happy to be back home."
We responded:
"HI Kathleen, Thank you, Thank you, Thank you. We appreciate you. Feel free to visit our office anytime. We will be happy to see you. Hitchman Agency-Kimberly, Andrea, Teresa, Joanne and Antonio."
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Michelle

December 5, 2025

5  out of  5
rating by Michelle
"Thank You 😊 Andrea for the breakdown and the detailed explanation of my Renters and car insurance policy and the benefits of having them both. Your readiness, care ,concern and action in updating my policies and adding additional members as well as explaining the why’s and how’s and what’s made me feel at ease. Thank again"
We responded:
"Michelle, Thank you for your review. My apologies for just responding to your review. I will share your feedback with Andrea. We appreciate you taking the time to share and we appreciate that you allow us to be your Agency. We are thankful and grateful. We wish you a joyous Holiday season.- Kimberly, Andrea, Antonio, Teresa and Joanne- The Hitchman Agency."
Profile photo of Erik Whiting

Erik Whiting

November 26, 2025

5  out of  5
rating by Erik Whiting
"I had a great experience with Antonio Rorio and Andrea Grayson at State Farm! They were incredibly helpful and informative, taking the time to explain everything clearly and answer all my questions. They both made the whole process smooth and stress-free — truly excellent customer service! Highly recommend working with them if you get the chance."
We responded:
"Erik, My apologies for just responding to your review. We are happy that you felt that the process was stress free. We strive to be our best. I will share your review with Antonio and Andrea. Again, we appreciate you and grateful to be your agency. Be safe and we wish you a very Happy Holiday. "
Profile photo of Jewel Cherry

Jewel Cherry

November 22, 2025

5  out of  5
rating by Jewel Cherry
"Whenever I call for assistance or with questions everyone is always patient and extremely informative. I never leave the call feeling like an inconvenience. I truly appreciate such a great team!"
We responded:
"HI Jewel, My apologies for just responding to your review. Thank you for sharing how you feel about your interaction with us. We appreciate you. We are grateful that you allow us to be your agency. We do not take that likely. Wishing you and your family a wonderful and safe holiday season."